What happens when a nursery setting changes owner?
At daynurseries.co.uk, our default approach is that when a nursery setting changes ownership, the existing profile’s content, reviews, and relevant awards will continue under the new owners.
This is because there is generally continuity in the underlying service. In most cases, the service continues at the same location, with continuity of staff, children attending the nursery and day-to-day care.
We therefore believe it is beneficial for parents and families to continue to have access to the profile’s content, reviews, and relevant awards.
Where content or reviews refer to a previous owner’s name, we may anonymise those references where appropriate.
What happens when two nursery settings merge?
When two nursery settings merge, our default policy is that reviews and awards do not transfer from a setting that is closing to a different setting.
This is because there is not usually sufficient continuity of the underlying service where childcare is being provided from a different location. At daynurseries.co.uk, reviews and awards are attached to the setting itself.
What happens to awards?
Individual awards
Where the service continues at the same nursery setting and the profile’s reviews remain with the profile, individual awards will also remain with that profile.
Group awards
Where one nursery group acquires another, group-level awards associated with the acquired group will not transfer to the acquiring group.
What happens to the subscription?
When a nursery setting changes ownership, the subscription for that setting ends.
A new subscription would need to be arranged separately if required.
What happens to reviews if a nursery setting closes temporarily for refurbishment?
If a nursery closes temporarily for refurbishment and then reopens, our default approach is that the profile’s reviews and relevant awards remain with the nursery where there is continuity in the underlying service.
This will usually apply where the nursery reopens at the same setting and continues to provide the same childcare service.
However, if the nursery reopens as a materially different setting or service, reviews and awards may not remain with the profile where they no longer fairly reflect the current setting.