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Why are reviews so important? Managing your reputation online / daynurseries.co.uk Review Score
Before contacting your nursery about a new admission, most parents and guardians will conduct extensive research on childcare options and nurseries before putting their child in the care of others. The first place most will go for advice is ...
Updated on : 28 Jul 2021
How is the review score calculated?
A nursery or group’s review score is the number you see in the red circle on the search result pages as well as individual profiles (the actual score is calculated to 3 decimal places, and then rounded to 1 decimal place on the website). R...
Updated on : 14 Oct 2024
Review Score - Your Questions Answered
We’ve just published our first review and it’s 5-star. The score takes time to grow. A maximum score is only possible when the nursery has achieved full points for both parts of the score calculation. Although a new listing might receive all 5-sta...
Updated on : 14 Oct 2024
Guidance for creating a positive reply to a negative review
We understand it is really hard receiving a negative review, especially as nurseries work so hard and are passionate about caring for the children in their care, but it is only natural that nurseries will receive some negative feedback and no one e...
Updated on : 01 Oct 2024
How does our review challenge process work?
If the childcare provider believes that a review does not comply with our review policy (e.g. defamatory, not submitted by a valid connection, not submitted within 12 months of the experience), then the childcare provider has the option to challen...
Updated on : 01 Oct 2024
What is daynurseries.co.uk’s approach to negative reviews?
Our objective is to publish as many genuine reviews as possible, both positive and negative, in order to help the childcare seeker find the right childcare provider. Consumer law, specifically the Competitions and Markets Authority (CMA) has stated...
Updated on : 21 Jun 2024
Review Widgets – Vertical, Horizontal and Submit Review
What is a Review Widget? Our Review Widgets are tools that can be easily embedded into your website to showcase information such as your reviews, ratings and/or review score for your setting or group. The widgets are also an effective way to help...
Updated on : 31 May 2024
Your reviews – Reviews Published, Not Published and Pending publication
Under the ‘Your Reviews’ tab in the Control Panel you can view all the reviews that has been published for your setting, which reviews have not been published and what reviews are currently pending. You can find this section under the ‘Reviews’ ta...
Updated on : 01 Oct 2024
Our review publishing process
Reviews are at the heart of everything that we do as they are the best way to help parents/guardians create an understanding of what a childcare provider is like and choose the right option for their loved one. The reviews provide parents/guardians...
Updated on : 01 Oct 2024
Reviews - Reports & Analysis
The Reviews Reports & Analysis section is your platform for viewing and evaluating your early years setting’s reviews over time to help you identify where to concentrate your efforts to maximise the number of enquiries generated. You can find t...
Updated on : 01 Oct 2024
Invite to review: CSV bulk upload
Why use invite to review? Daynurseries.co.uk has an ‘invite to review’ feature that allows you to invite people to review your nursery. The feature is available with Enhanced, Premium and Platinum subscriptions. The ‘invite to review’ feature is...
Updated on : 07 May 2021
Invite to review: Quick email invitation
Why use invite to review? Daynurseries.co.uk's ‘invite to review’ feature enables you to invite contacts to review their experience with your nursery. It is available with Enhanced, Premium and Platinum subscriptions. The ‘invite to review’ is a...
Updated on : 07 May 2021
Invite to Review: Link for email and social media
Why use Invite to Review? daynurseries.co.uk’s ‘Invite to Review’ feature enables you to invite people by email to review your nursery. It is available with Enhanced, Premium and Platinum subscriptions. Many visitors to your nursery may not be a...
Updated on : 16 Jun 2022
What is a 'Recommended On' stamp?
What is the stamp? The ‘Recommended On’ stamp is an image that you can display to show that you are registered with daynurseries.co.uk and have been reviewed through the site. The stamp can come in electronic format and as a window sticker. The...
Updated on : 07 May 2021
What is a daynurseries.co.uk award stamp?
An award stamp is a logo that you can feature on your profile if you win a daynurseries.co.uk Top 20 award. It looks like this: The stamp shows potential customers that your nursery is one of the best on your region. Featuring it on your profil...
Updated on : 07 May 2021
Where can I put an award stamp?
If your nursery wins a Top 20 award, you can download a care award stamp to show people that you won. To download your award stamp: Go to your daynurseries.co.uk dashboard. Click Profile from the menu on the left, then Awards > dayn...
Updated on : 07 May 2021
Where does a daynurseries.co.uk award stamp appear?
When you win a daynurseries.co.uk award, the stamp will show at the top of your profile. People can also see it when your profile is returned in search results lists. You will be featured in search results if people choose to filter their se...
Updated on : 07 May 2021
Review Cards
What are Review Cards? The daynurseries.co.uk Review Cards are a very effective way of generating reviews for your early years setting. You can hand out the Review Cards to parents and guardians and/or place them in a stand to encourage reviews. ...
Updated on : 01 Oct 2024
How to generate reviews on a Basic Profile
All childcare and early years settings listed on the site has a Basic Profile which you as an owner can claim free of charge to generate reviews and build your reputation online and in your local community. Enhanced, Premium and Platinum subs...
Updated on : 01 Aug 2022
Creating a positive reply to a positive review
There are few better feelings than having your hard work and effort recognised and we believe positive feedback should be acknowledged and celebrated. A thoughtful, considered and individual reply can be as important as the review itself becau...
Updated on : 01 Oct 2024
The Dos and Don'ts of Managing Reviews on daynurseries.co.uk
Online reviews have become an essential in the decision-making process for parents & guardians. Understanding the dos and don'ts of managing online reviews on daynurseries.co.uk is vital for maintaining a positive reputation and attracting new p...
Updated on : 01 Oct 2024