---
title: "Call enquiry example"
slug: "call-enquiry-example"
updated: 2026-06-19T08:56:17Z
published: 2026-06-19T08:56:17Z
canonical: "support.daynurseries.co.uk/call-enquiry-example"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.daynurseries.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Call enquiry example

This is an example of the data sent by a brochure request event. The values in categorySpecificData will be included if the information has been captured.

```json
{
    "type":"call.create",
    "timestamp":"2025-04-01T10:26:10.344522Z",
    "data":{
        "id": 12345,
        "category": {
            "id": 62,
            "name": "Care Enquiry via Phone"
        },
        "member": {
            "id": 123456,
            "name": "Hallamshire",
            "postcode": "RG17 9PY"
         },
         "group": {
            "id": 786543,
            "name": "Hallamshire Care Group",
            "postcode": "RG17 9PY"
         },
         "emailto": null,
         "emailfrom": "johnsmith@example.com",
         "entrydate": "2025-04-01 10:26:07",
         "bodycontent": "<p><strong>Lead Summary</strong><br>John Smith was phoning about his son who requires a nursery place.</p><p><strong>Additional Details about Care Requirements</strong><br>N/A</p><p><strong>Enquirer Interested in a Tour</strong><br>Yes</p><p><strong>Agent Offered a Tour</strong><br>Yes</p><p><strong>Enquirer Comment</strong><br>John was calling about the placement of his son starting in June.</p>",
         "firstname": "John",
         "surname": "Smith",
         "address1": null,
         "address2": null,
         "address3": null,
         "town": null,
         "postcode": null,
         "telephone": "01488 684321",
         "isAnonymised": "No",
         "categorySpecificData": {
             "comment": "John was calling about the placement of his son starting in June.",
             "summary": "John Smith was phoning about his son who requires a nursery place.",
             "enquirerType": "Individual",
             "agentName": "Jane",
             "enquirerInterestedInATour": "Yes",
             "agentOfferedATour": "Yes",
             "enquirerLeftVoicemail": "No",
             "personNeedingCareFurtherRequirements": null,
             "personNeedingCareName": "James Smith",
             "howDidAgentHandleCall": "Jane was clear and helpful, confirming placement availability and outlining next steps including arranging a tour of the nursery. She managed call quality issues politely and ensured the caller felt supported.",
             "childDoB": "2025-03-01",
             "childStartDate": "2025-06-01"
         }
    }
}
```