This is an example of the data sent by a brochure request event. The values in categorySpecificData will be included if the information has been captured.
{
"type":"call.create",
"timestamp":"2025-04-01T10:26:10.344522Z",
"data":{
"id": 12345,
"category": {
"id": 62,
"name": "Care Enquiry via Phone"
},
"member": {
"id": 123456,
"name": "Hallamshire",
"postcode": "RG17 9PY"
},
"group": {
"id": 786543,
"name": "Hallamshire Care Group",
"postcode": "RG17 9PY"
},
"emailto": null,
"emailfrom": "johnsmith@example.com",
"entrydate": "2025-04-01 10:26:07",
"bodycontent": "<p><strong>Lead Summary</strong><br>John Smith was phoning about his son who requires a nursery place.</p><p><strong>Additional Details about Care Requirements</strong><br>N/A</p><p><strong>Enquirer Interested in a Tour</strong><br>Yes</p><p><strong>Agent Offered a Tour</strong><br>Yes</p><p><strong>Enquirer Comment</strong><br>John was calling about the placement of his son starting in June.</p>",
"firstname": "John",
"surname": "Smith",
"address1": null,
"address2": null,
"address3": null,
"town": null,
"postcode": null,
"telephone": "01488 684321",
"isAnonymised": "No",
"categorySpecificData": {
"comment": "John was calling about the placement of his son starting in June.",
"summary": "John Smith was phoning about his son who requires a nursery place.",
"enquirerType": "Individual",
"agentName": "Jane",
"enquirerInterestedInATour": "Yes",
"agentOfferedATour": "Yes",
"enquirerLeftVoicemail": "No",
"personNeedingCareFurtherRequirements": null,
"personNeedingCareName": "James Smith",
"howDidAgentHandleCall": "Jane was clear and helpful, confirming placement availability and outlining next steps including arranging a tour of the nursery. She managed call quality issues politely and ensured the caller felt supported.",
"childDoB": "2025-03-01",
"childStartDate": "2025-06-01"
}
}
}